Privacy Policy
Effective date: 15/04/2026
Tweakments Club is committed to protecting your privacy and handling your personal information transparently and securely.
Who we are
Tweakments Club is a nurse-led aesthetics business. If you have any questions about this Privacy Policy or how we use your information, please contact us at Hello@Tweakmentsclub.co.uk
What information we collect
We may collect your name, email address, phone number, treatment enquiry details, preferred location, appointment preferences, and any information you choose to provide when completing forms or contacting us by email or WhatsApp.
Where relevant, we may also process limited health-related information that you choose to share with us as part of your enquiry or treatment journey.
How we use your information
We use your personal information to:
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respond to enquiries and treatment requests
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review suitability and plan next steps
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arrange consultations and appointments
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send confirmations, reminders, and follow-up communications
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manage our business, records, and customer service
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meet legal, regulatory, and professional obligations
Our lawful bases
Depending on the situation, we use your information because:
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it is necessary for our legitimate interests in running and administering our business
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it is necessary to take steps at your request before entering into a contract
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it is necessary to comply with legal or regulatory obligations
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you have given consent where consent is the appropriate
where health-related information is involved, it may be processed as part of providing healthcare or treatment-related services by a qualified health professional.
Who we share your information with
We only share personal information where necessary. This may include trusted service providers who help us operate the website, forms, communications, bookings, payments, or secure record-keeping. We may also share information where required by law, regulation, insurance, or professional obligations.
We do not sell your personal information.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing bookings, keeping appropriate business and treatment records, and meeting legal, tax, insurance, and regulatory requirements.
Your rights
You may have the right to request access to your personal information, ask for it to be corrected, ask for it to be erased, ask us to restrict or object to certain uses, or ask for a copy in a portable format. ICO expects you to explain these rights in your privacy information.
To exercise any of these rights, please contact us using the details above.
Complaints
If you have concerns about how we use your information, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office.
Cookies and website use
Our website may use cookies or similar technologies to help the site function, improve performance, and understand how visitors use the site. ICO recommends making privacy information clear and accessible when you collect data through your website.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.